Referral Agreement
This Referral Agreement (hereinafter referred to as the “Policy”) sets forth the principles and procedures followed by VIRTUAL NETWORK LAB LLC FZ and its affiliates (hereinafter collectively referred to as “Peerobyte”, “We”, “Us”), which are the owners and operators of the website www.peerobyte.com (hereinafter referred to as “peerobyte.com”, “Site” or “Website”), regarding interactions with their users (hereinafter referred to as “You”, “Clients”, or “Users”) within the framework of the program designed to incentivize existing Clients to attract new Clients to use Peerobyte’s products or services (hereinafter referred to as the “Referral Program”). The Referral Program may include various special offers, which may be either ongoing or time-limited, each with its own unique terms and conditions (hereinafter referred to as “Referral Promotions”). The terms of certain Referral Promotions may differ from the general rules of the Referral Program. In the event of any discrepancies between the general terms of the Referral Program and the specific terms of a Referral Promotion, the terms of the specific Referral Promotion shall take precedence within the scope of that promotion.
Clients participating in attracting new users under the Referral Program (hereinafter referred to as “Referrers”), as well as new Clients attracted via Referrals (hereinafter referred to as “Referrals”), may receive rewards as outlined in the terms of the specific Referral Promotion (hereinafter referred to as “Rewards”). The terms of each Referral Promotion, including the availability, type, and amount of Rewards for Referrers and Referrals, will be published on the Website and specified separately.
1. General Provisions
1.1. This document is an integral part of the Peerobyte Customer Agreement (hereinafter referred to as the “Agreement”).
1.2. Terms capitalized in this document but not defined herein are defined in the text of the Agreement or its integral appendices.
1.3. We reserve the right to amend this Policy at any time and in any manner. The updated or revised version supersedes all previous versions of this Policy immediately upon publication. Your use of the Website or Services following the publication of such changes indicates that you accept the revised Policy.
1.4. The current version of this Policy is available on Our Website.
1.5. You are responsible for periodically checking this Policy for any changes by revisiting the Website, refreshing the page, and noting the date of the last change indicated at the top of this document.
1.6. If We make any changes to this Policy that may significantly affect the terms of the Referral Program, We may notify You of such changes by sending an email to Your registered email address or posting a message in your Account on the Website.
1.7. You can address any questions regarding this Policy by emailing Our customer support at [email protected]. If You have an Account on the Website, You can also contact support through the Website’s ticket system.
2. Participation in the Program
2.1. By participating in the Referral Program as either a Referral or a Referrer, You confirm Your agreement with this Policy. If You do not agree with this Policy, You are not permitted to participate in our Referral Program and are not eligible to receive any Rewards or benefits under the Referral Program.
2.2. Referrers in the Referral Program must be Clients with an active individual account on the Peerobyte Website, filled out with valid account profile information and a valid payment method (hereinafter referred to as the “Peerobyte Account”).
2.3. The following are not eligible to participate in the Referral Program:
a. Employees of Peerobyte;
b. Employees of companies acting under partnership agreements with Peerobyte to expand the customer base.
2.4. Individuals or organizations that have violated the provisions of this Policy, the Agreement, or any of its appendices may be excluded from participation in the Referral Program.
3. Referral Links
3.1. Under the Referral Program, Referrers are issued a unique link to the Website (hereinafter referred to as the “Referral Link”), which can be freely distributed by the Referrer.
3.2. The Referral Link can be obtained by the Referrer from the Peerobyte Website via their personal account, by contacting Our customer support via email at [email protected], or through the Peerobyte ticket system.
3.3. If a potential client follows the Referral Link and performs actions that meet the requirements of an active Referral Promotion, that client becomes a Referral, and a link between them and the Referrer, whose Referral Link was used, is established (hereinafter referred to as the “Referral Link”). This link is used to calculate and distribute Rewards.
3.4. If the referred client registers a new account on the Peerobyte Website and/or performs other actions as specified in the Referral Promotion but does not use a Referral Link, the Referral Link with the referring User cannot be established, and, consequently, the Referring User will not receive any Rewards for referring that client.
3.5. A Referral Link cannot be established in the following cases:
a. The Referral already has an active relationship with a Peerobyte customer service manager or a Peerobyte distribution partner;
b. The Referral already has a Referral Link with another Referrer;
c. Peerobyte determines that the Referral and Referrer are the same person or are affiliated;
d. There are reasonable grounds to believe that the Referral Link is fake or invalid.
3.6. Unless otherwise stated in this Policy, the Referral Link terminates under one of the following conditions:
a. The Referral does not make their First purchase or payment for services within 30 calendar days of establishing the Referral Link;
b. The qualification of either the Referrer or the Referral is revoked because one of them no longer meets the participation criteria outlined in clause 2 of the Referral Program;
c. The account of the Referral or Referrer in the Peerobyte personal account is deleted or blocked by the owner or due to a violation of the Agreement or its appendices;
d. Other circumstances that compel Us to terminate the Referral Link.
4. Referral Rewards
4.1. Referral rewards may only be granted to a Referrer and/or Referral if a valid Referral Link has been established between them, regardless of the fulfillment of other conditions of the Referral Promotion or Referral Program. The rules for establishing Referral Links are detailed in Section 3 of this Policy.
4.2. Depending on the terms of a specific Referral Promotion, the Rewards for fulfilling its conditions may be provided to the Referrer and/or Referral in one of the following forms: credit to the account intended for paying for Peerobyte products and services, a cash bonus that can be withdrawn to a bank card or other payment systems, a discount on Peerobyte products and services, or other incentives directly specified in the rules of the Referral Promotion.
4.3. If the Reward, established by the terms of the Referral Promotion, is granted to the User in the form of credit to the account or a cash bonus, such funds will be available thirty (30) days after meeting the conditions of the Referral Promotion unless otherwise explicitly stated in the promotion's terms.
4.4. Terms must be fully met during the promotion’s active period. If a participant does not complete the conditions before the promotion ends or is canceled, the Reward will not be granted.
4.5. You can view the current Referral Promotions, their terms, and the Rewards on the Website.
4.6. Amounts credited to the Referrer under the Referral Program can be spent or, if allowed by the Referral Promotion, withdrawn to a card or payment system within one year, after which any unused Rewards are automatically canceled.
4.7. Certain Peerobyte products and services may be excluded from the Referral Promotions. Please ensure the Referral Promotion applies to the service or product of interest.
4.8. Rewards under the Referral Program depend on the conditions of the specific Referral Promotion and may vary based on the amount paid by the Referral for Peerobyte products and services.
4.9. For data privacy reasons, We are not entitled to provide Referrers with details of the Referral’s order, including, but not limited to, the customer’s name, products and services ordered, pricing options, and order amounts.
4.10. You can check information about Rewards online on the Website in a dedicated section or by sending a message through the Website’s ticket system or to [email protected].
4.11. If a Referrer or Referral has any objections regarding the received Reward, they must raise the issue within four (4) days from the receipt of information by sending a message through the Website’s ticket system or to [email protected]. We will review the objection, and the decision made by Us will be final. If no objections are raised within four (4) days, the Reward will be considered confirmed and accepted.
4.12. Rewards transferred to the User under the Referral Program are not the User's property and do not have value outside the Peerobyte Website. Rewards are a credit that Peerobyte may revoke at any time, as outlined in this Policy. Rewards under the Referral Program are non-transferable, non-saleable, non-exchangeable, and cannot be inherited, sold, transferred, or seized by third parties to settle debts, except for funds already withdrawn by the Referrer. Exception applies to Rewards that have already been withdrawn by the Referrer to a bank card or payment system account.
4.13. Any dealings by the User with the Reward obtained under the Referral Program, including selling, auctioning, exchanging, brokering, buying, or transferring such Rewards by any person or organization, will be considered fraudulent and invalid, and such Rewards may be canceled, except for those already withdrawn by the Referrer.
4.14. Peerobyte reserves the right, at its discretion, to determine and change the value of Rewards at any time.
4.15. Once You have used the Rewards obtained under the Referral Program, they are considered spent and non-refundable, even if a refund is allowed for the products or services on which Your Rewards were used.
4.16. Peerobyte, at its discretion, may impose a limit on the total or specific type of Rewards that may be paid to a single Peerobyte account holder.
4.17. Peerobyte reserves the right to modify, add, revise, or withdraw available Rewards and Referral Promotions at any time and for any reason or without reason. Users should not rely on the continued availability of Rewards and Referral Promotions. Any Referral Promotion may be revoked, and the amount of the Reward may be reduced.
5. Rules and Restrictions
5.1. In promoting Peerobyte services and products, the following are prohibited:
a. Providing false, misleading, or distorted information about Peerobyte products, services, or the terms of the Referral Program, as well as using fraudulent methods to attract new clients;
b. Using website plugins, executable code, or other methods to establish a referral link without notifying the Referral and obtaining explicit consent;
c. Using personal data, accounts, or communication means without the explicit consent of their owners and proper notification for the purposes of participating in the Referral Program;
d. Creating fake accounts, using falsified data, or conducting fraudulent transactions to receive rewards under the Referral Program;
e. Sending unsolicited messages (spam), including bulk and/or automated emails, SMS, or social media communications, violating the Peerobyte No Spam Policy;
f. Using Peerobyte trademarks, logos, domain names, and other intellectual property without prior written consent from the owner, except for materials and links specifically provided by Peerobyte for the Referral Program;
g. Attracting new clients through illegal or questionable traffic sources, such as adult websites, malware resources, platforms violating data protection and privacy laws, or other resources that could harm Peerobyte’s reputation;
h. Defaming or leaving false negative reviews about Peerobyte competitors to increase the attractiveness of their offers;
i. Violating the laws and ethical standards in the jurisdictions of the Referral, Referrer, Peerobyte, and the audience targeted by client acquisition activities;
j. Using third parties to bypass promotion restrictions. Violations of promotion rules by third parties will be treated as violations by the Referrer on whose behalf the third party acted.
5.2. Within the Referral Program, the following are prohibited:
a. Conspiring with Referrals or other Referrers to fraudulently gain advantages or Rewards;
b. Exploiting system errors or loopholes in the rules to increase the number of Referrals and gain additional advantages or Rewards;
c. Transferring or selling Rewards or rights to them to third parties;
d. Engaging in activities that could harm Peerobyte's legitimate interests.
5.3. Peerobyte monitors and checks the activities of participants in the Referral Program for compliance with this Policy. If violations are detected, Peerobyte reserves the right to apply the following sanctions:
a. Issuing warnings;
b. Partially suspending account activity, such as temporarily restricting access to certain account functions, including the ability to use bonuses or attract new clients;
c. Fully suspending account activity, such as temporarily or permanently blocking access to all account functions;
d. Annulment of abnormal transactions and/or orders related to Policy violations;
e. Revoking Referrer status and/or prohibiting further participation in the Referral Program;
f. Canceling previously credited Rewards and/or freezing Rewards pending an investigation;
g. Restricting access to certain Website features;
h. Holding violators legally accountable, including filing lawsuits for damages;
i. Other measures provided for in this Policy or the Agreement.
6. Peerobyte’s Liability
6.1. The Program is provided on an “As Is” basis, without any warranties, guarantees, or representations, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, unless such exclusions are prohibited by law in the applicable jurisdiction.
6.2. Peerobyte shall not be responsible for any representations, guarantees, or statements, whether express or implied, made by any parties connected with or participating in the Referral Program.
6.3. By participating in the Referral Program, each Peerobyte account owner assumes all responsibility and hereby indemnifies and holds Peerobyte harmless from any claims that may arise as a result of actions taken by such Peerobyte account owner or as a result of any unauthorized access to the Peerobyte personal account by any third party.
6.4. Under no circumstances, including but not limited to negligence, shall Peerobyte or its affiliates be liable for any direct, incidental, special, or consequential damages arising out of the Referral Program, even if aware of the possibility of such damages. This clause applies if Your jurisdiction permits the exclusion or limitation of incidental or consequential damages.
6.5. If a Peerobyte account owner proves that Peerobyte wrongfully denied that account owner any Rewards, Peerobyte’s liability will be limited to an equivalent amount of such Rewards.
6.6. Referral Program participants waive the right to file a claim or initiate action related to such matters more than one year after the first occurrence of the matter in question.
6.7. Each Peerobyte account owner who resides in or is subject to the jurisdiction of the state of California agrees to waive the rights provided by Section 1542 of the California Civil Code. This waiver means that the account owner cannot bring claims or seek compensation for known or unknown damages at the time of signing this agreement. Users residing outside the state of California are not subject to this waiver.